The first quarter of 2015 has been incredibly busy for our document review centre with client demand at an all-time high. In just 12 weeks we have managed ten complex document reviews and engaged over 100 lawyers.
Document review without borders
Most of the cases we have worked on in the past three months have been international projects and although our technology has powerful search capability in most languages, we always hire lawyers with native proficiency in the required language(s) to guarantee accuracy and quality. Visitors to our state-of-the-art document review centre over the last three months would have heard a plethora of European and Asian languages being spoken in and around the building, including German, Greek, Italian, Japanese, Mandarin, French, Swedish, Portuguese and, of course, English.
Happy lawyers equal happy clients
Our secure document review centre is purpose-built and designed with a reviewer’s comfort in mind. Spacious rooms, ergonomic chairs and eye-friendly lighting make the review centre a pleasant working environment. Many of our document review lawyers have commented positively on the document review centre’s facilities:
“I really like working with Kroll. The team is very friendly, the office and all facilities are very impressive and thus the working conditions are really pleasant.”
But it’s not all about style. Other feedback from our review lawyers shows that they feel welcome, valued and part of the team. Our meet-and-greet-events were particularly well-received as were networking sessions and after-work drinks.
Below are just a few testimonials from our recent document reviewers:
“I found the meet-and-greet event a wonderful experience; it was really great to get in touch with the company and to meet other colleagues!”
“The best thing about Kroll Ontrack is the PEOPLE. The staffare exceptionally professional, kind, and hard working.”
“I have to say you are the nicest team in the business, and I wish Kroll Ontrack every success!”
Because our lawyers have enjoyed working with us, we’ve been able to retain a bank of the most talented document reviewers for subsequent projects. This is great news for our clients who can be certain that the best team is on-board for the duration of their projects and potentially, for any future projects.
Delivering impressive results
Of all the cases we have worked on in the last few months, two have stood out from the crowd:
The first saw our team assisting in a pan-European regulatory request for a prospective joint venture and faced with an imminent deadline. Kroll Ontrack arranged and completed 2 simultaneous reviews totalling 15,000 documents using lawyers fluent in Swedish, German, and English all in 6 days. You can read more about how we achieved this by reading the full case study.
The second took saw our team working towards an even tighter deadline of just 72 hours. From getting the call on Thursday afternoon to finishing the project on Sunday, Kroll Ontrack arranged for 5 document reviewers to review over 7,000 Greek language documents. This allowed the client to proceed in an urgent Monday morning board meeting armed with all the information the requested. The full case study is available here.
Both these cases demonstrate the many strengths of our document review centre. From the expert managers, to dedicated reviewers, to our powerful and efficient software, the combination of these elements has allowed us to exceed client expectations and cement the centre as the go-to destination for document review in Europe.
The quarter ahead
The current quarter is already shaping up to be as busy as the last with a strong pipeline of cases. Look out for our next quarterly update for further information.
Daniel Kavan, the head of our Managed Review service commented
“I’m really pleased that our service has been so well-received by both our review lawyers and our clients.”