Archive for November, 2017

Which is the best location for document review?

A recent report by A. T. Kearney analysing the global outsourcing market found that of the top 10 most popular countries, Poland was the only European country listed. The rest of the top ten were all located in Asia. This trend has also been present when it comes to legal process outsourcing, which has steadily been drifting eastwards. But in today’s global world, how do you choose the right location for your review? Just as each document review project is unique, there are advantages and disadvantages to going further afield for your document review services.

Far eastern promises?

Document review providers in the Far East can offer attractive savings compared to those in Europe and America but scratch the surface and often there are issues which could make these locations a false economy. Common issues include:

  • Poor connectivity
  • Language and cultural barriers
  • A different approach to project management
  • Underqualified staff
  • Time-zone issues

Legal process outsourcing such as document review is different to other business functions (for example, customer services or software development). Clients using document review centres are working to strict deadlines and success relies on a combination of technology, project management and legal expertise. Often, the quality of service in far eastern locations might not meet these requirements.

Look further West… 

We recently opened a document review centre in Poland and clients have found it a useful resource for cases with cost conscious clients who still want a quality document review service conducted by EU qualified lawyers.  The feedback we have received has been very positive with clients commenting on:

  • Superior infrastructure
  • A more compatible time zone, especially for European clients
  • Superior English language skills
  • The availability of  European languages
  • EU data privacy compliance

Which is the right location for you?

Outsourcing abroad isn’t always the right option. Some clients prefer the convenience of being nearby or choose to keep data within their own country for privacy and security reasons. Our flagship London document review centre, as well as German document review centres offer high quality, in-country solutions for cases that benefit from a more local approach.

For more information on our Polish document review centre or our other review centres, please contact david.harris@krolldiscovery.com

KrolLDiscovery opens new ISO 27001-certified data centre in Ireland

KrolLDiscovery has opened its newest ISO 27001-certified data centre in Ireland in response to growing international investigations and other legal matters that require local support and hosting. With this new centre, KrolLDiscovery becomes the largest ediscovery provider with a dedicated presence in
the country.

Companies based in Ireland face additional litigation risks due to cross-border data regulation and international arbitration. Additionally, global investigations led by U.S. authorities are on the rise and expose corporations to increased legal risk, as does cooperation between regulators enforcing antitrust laws across multiple countries.

“KrolLDiscovery will be able to address many of the challenges organizations in Ireland face today with our latest global data center opening,” said Chris Weiler, CEO of KrolLDiscovery. “We have noticed a growing number of international matters that require organizations to collect, analyze and produce electronic documents in a timely and cost-effective manner in-country. Our experience with high-profile, high-stakes investigations and litigation will be a significant asset to these organizations.”

“We know that it is important to our clients to be able to process and host data in-country in response to stringent data protection laws and timeliness is key in many legal matters,” continued Weiler. “The new KrolLDiscovery data centre will give organisations more control over their data. We could not be more excited to bring our best-in-class technology, footprint and signature ‘white glove’ client service to this market.”

In addition to Ireland, KrolLDiscovery operates data centres in the U.K., Germany, France, Japan and the U.S. For more information, please email info@krolldiscovery.com or visit www.krolldiscovery.com and www.krollontrack.com.